ProfynTerms

Refunds

Refund Policy

Last updated 29 July 2026. This public Refund Policy applies to Profynsubscriptions provided by ProFuturePlan (Pty) Ltd. Payments are securely processed by PayFast.

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date and we will refund the amount paid for that billing period.

Every account also starts with a free 30-day trial, so you can try the Starter features before you are charged R149 per month.

How to request a refund

To request a refund, email us at support@profutureplan.com and we will help you.

Approved refunds are returned to the original payment method. Your bank or card issuer may take a few working days to reflect the credit.

Cancelling your subscription

You can cancel at any time from the Billing page in your account. Cancelling stops future renewals; you keep paid access until the end of the period you have already paid for. Your records stay available for export before deletion.

More information

See also our Terms of Service and Pricing.